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GDPR Privacy Policy

At Nestplena (hereinafter referred to as “we” or “us”), protecting your personal information is a top priority. Our store is committed to complying with GDPR requirements to ensure your data is handled safely, securely, and transparently.

1. Data We Collect

  • Account Information: Name, email address, phone number, and delivery address when you place an order.

  • Payment Information: Payment card details and billing information provided during checkout.

  • Usage Data: Information about your browsing, preferences, and interactions with our online store.

  • Communication Data: Any messages, emails, or requests you send to us.

2. Purpose of Data Collection

  • To process and fulfill orders, including payment verification and delivery coordination.

  • To provide customer support and respond to inquiries efficiently.

  • To improve our store’s services and user experience.

  • To send transactional information related to your orders.

3. Legal Basis for Processing

  • Contractual necessity for order fulfillment.

  • Consent provided when subscribing to newsletters or accepting cookies.

  • Legitimate interest in enhancing store services and analyzing website usage.

4. Data Sharing

  • We only share personal data with trusted service providers essential for order fulfillment, payment processing, and delivery.

  • We do not sell or trade your information.

5. Data Retention

  • Personal data is kept only as long as necessary to provide services and comply with legal obligations.

  • Account information may be retained for future order facilitation, subject to your consent.

6. Your Rights

  • Access, correction, or deletion of your personal data.

  • Withdrawal of consent where applicable.

  • Objection to processing for direct marketing purposes.

  • Right to request data portability.

7. Security Measures

  • We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

  • Regular reviews are conducted to ensure data protection practices remain effective.

8. Cookies and Tracking

  • Our store uses cookies to enhance browsing experience and collect usage insights.

  • You can manage cookie preferences through your browser settings.

9. Contact Us

If you have questions or wish to exercise your GDPR rights, please contact us:

E-mail: assist@nestplena.com

Phone: +1 (917) 538-1458

Address: 4 WAGON TRAIL CT, SILVER SPRING, MD 20906, US

Opening Hours: Monday to Friday, 10:30 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)